Sales Policy of Soma Mavel

Effective Date: August 16, 2025

At Soma Mavel, we are dedicated to providing a seamless, secure, and enjoyable shopping experience for families looking for high-quality toys. This Sales Policy outlines the terms, conditions, and procedures governing purchases on our website, ensuring transparency, trust, and satisfaction.

1. Product Availability

All products listed on Soma Mavel are subject to availability. While we strive to keep our inventory accurate and up-to-date, we reserve the right to modify or discontinue any product at any time without prior notice.

2. Pricing

All prices displayed on our website are in USD and are subject to change without notice. Soma Mavel makes every effort to ensure accuracy, but in the event of a pricing error, we reserve the right to correct it and notify the customer prior to completing the transaction.

3. Order Placement

By placing an order on Soma Mavel, you confirm that all information provided is accurate and complete. Orders are not considered final until payment is successfully processed and confirmed.

4. Payment

Payments must be completed using our accepted payment methods. Orders with incomplete or failed payments will not be processed. Please refer to our Payment Policy for detailed information.

5. Confirmation

After placing an order, you will receive an order confirmation via email. This confirmation acknowledges receipt of your order and serves as proof of purchase.

6. Delivery

Shipping and delivery are governed by our Shipping Policy. Delivery times are estimates and may vary due to location, carrier performance, or unforeseen circumstances.

7. Cancellations

Orders may be canceled within 24 hours of placement by contacting our support team. Once an order has been processed or shipped, it cannot be canceled, and returns must follow our Refund and Returns Policy.

8. Product Descriptions

While Soma Mavel strives to provide accurate product descriptions, images, and specifications, slight variations may occur due to photography, manufacturing, or design updates. Such variations are not considered defects.

9. Customer Support

Our customer support team is available to answer questions, provide guidance, and assist with any sales-related concerns. Contact us at:

  • Hotline: (256) 582-3013
  • Email: info@somamavel.com
  • Address: 232 Hill Ave, Guntersville, Alabama

10. Contact Information

For additional inquiries or assistance, please reach out to Soma Mavel directly:

Soma Mavel is committed to providing a reliable, transparent, and high-quality sales experience. Our policies are designed to ensure trust, satisfaction, and a magical toy shopping experience for every family.