Privacy Policy 

Effective Date: December 25, 2024

At Somamavel, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and purchase products from our store. By using our website and services, you consent to the practices outlined in this policy.

Please read this policy carefully to understand how your personal information is handled.

1. Information We Collect

We collect personal information in several ways, including when you visit our website, create an account, make a purchase, subscribe to our newsletter, or communicate with us.

A. Personal Identification Information

When you place an order or interact with our website, we may collect the following personal information:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card, PayPal, etc.)
  • Order history and preferences
  • Shipping and billing details

B. Non-Personal Identification Information

We may also collect non-personal information automatically, such as:

  • IP address
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Location (city, region, country)
  • Pages visited on our website
  • Time spent on our website
  • Referring website (if applicable)

This non-personal information helps us analyze trends, track users’ movements around our website, and improve the overall user experience.

2. How We Use Your Information

We use the information we collect in several ways to provide better services and enhance your experience with Somamavel.

A. To Process Your Orders

  • To complete and manage your purchases, including processing payments and shipping products.
  • To communicate with you regarding your orders, including order confirmation, shipping updates, and delivery status.

B. To Improve Our Services

  • To personalize your shopping experience based on your preferences and interests.
  • To monitor and improve the performance of our website and ensure that it functions correctly.

C. To Communicate With You

  • To send you promotional offers, newsletters, or other marketing communications if you have opted in to receive them.
  • To respond to customer service inquiries or address any concerns or feedback you may have.

D. For Legal and Security Purposes

  • To comply with legal obligations, resolve disputes, and enforce our agreements.
  • To prevent fraud, protect our website and users, and ensure security.

3. How We Protect Your Information

We take the protection of your personal information seriously and implement various measures to safeguard it, including:

  • Secure Socket Layer (SSL) Encryption: All sensitive information (such as payment details) transmitted via our website is encrypted using SSL encryption technology.
  • Data Access Controls: Access to personal information is limited to authorized personnel who need it to perform their duties (such as processing orders or responding to customer inquiries).
  • Regular Security Audits: We regularly monitor our systems and conduct security audits to detect and prevent unauthorized access.

While we take all necessary steps to protect your data, please be aware that no online service can be fully secure. Therefore, we cannot guarantee absolute security against data breaches or unauthorized access.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with third parties in certain circumstances, including:

A. Service Providers

We work with trusted third-party service providers to help us operate our website, process payments, and handle shipping and delivery. These service providers may have access to your personal information, but they are required to use it only to perform the services we have contracted them to do, and they are obligated to keep it confidential.

B. Legal Requirements

We may disclose your information if required by law or in response to a valid legal request, such as a court order or subpoena. This may include sharing information with government authorities or law enforcement agencies to comply with applicable laws.

C. Business Transfers

In the event that Somamavel is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such a change occurs.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, track your activity, and improve the functionality of the site.

A. Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the functioning of our website (e.g., remembering your cart items or your login session).
  • Performance Cookies: These cookies help us analyze website traffic and how visitors interact with our site, allowing us to improve its functionality.
  • Advertising Cookies: These cookies track your browsing activity to show you personalized advertisements and promotions across other websites.

You can control or disable cookies through your browser settings, but doing so may affect the performance of certain features on our website.

6. Your Rights and Choices

You have several rights and options regarding the personal information we collect and how we use it:

A. Access and Update Your Information

You can access and update your personal information by logging into your account on our website. If you need assistance updating your details, feel free to contact our customer service team.

B. Opt-Out of Marketing Communications

If you no longer wish to receive marketing communications, such as promotional emails or newsletters, you can opt out by:

  • Clicking the unsubscribe link in any email you receive from us.
  • Contacting us directly at info@somamavel.com to request removal from our marketing list.

C. Data Deletion

You have the right to request the deletion of your personal information. If you would like to exercise this right, please contact us at info@somamavel.com. Note that we may need to retain certain information for legal or accounting purposes, such as transaction records.

D. California Privacy Rights

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request access to the personal information we have collected about you.
  • Request deletion of your personal information (subject to certain exceptions).
  • Opt-out of the sale of your personal information (although we do not sell personal information, this applies to any future changes in our business practices).

To exercise these rights, please contact us at info@somamavel.com.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe that we have collected information from a child under 13, please contact us at info@somamavel.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us: