
Here is the Shipping Policy for Soma Mavel:
Shipping Policy
Effective Date: March 12, 2025
1. Order Processing
- Orders are typically processed within 1-3 business days after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an email confirmation with tracking information once your order has been shipped.
2. Shipping Methods & Delivery Times
We offer several shipping options, depending on your location:
Domestic Shipping (U.S.)
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Overnight Shipping: 1 business day
International Shipping
- Standard International Shipping: 10-20 business days
- Express International Shipping: 5-10 business days
Delivery times may vary due to customs processing and other unforeseen delays.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the destination, shipping method, and package weight.
- Free shipping may be available for orders over a specified amount (check promotions on our website).
- International shipments may be subject to additional customs fees, duties, or taxes, which are the responsibility of the customer.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package on our website or through the carrier’s tracking system.
5. Lost or Delayed Shipments
- If your package is delayed, please allow extra time before contacting us.
- If your package is lost in transit, contact us at info@somamavel.com, and we will assist in resolving the issue.
- Soma Mavel is not responsible for delays caused by the shipping carrier, weather conditions, or customs clearance.
6. Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
- Provide photos of the item and packaging for faster resolution.
- We will work with you to replace the item or issue a refund based on our Refund and Returns Policy.
7. Returns & Exchanges
For details on returns and exchanges, please refer to our Refund and Returns Policy.
8. Contact Information
For shipping inquiries, please contact us:
📍 Address: 232 Hill Ave, Guntersville, Alabama
📧 Email: info@somamavel.com
📞 Phone: (256) 582-3013
🌐 Website: www.somamavel.com
Would you like any modifications or additional details?