Here is the Shipping Policy for Soma Mavel:


Shipping Policy

Effective Date: March 12, 2025

1. Order Processing

  • Orders are typically processed within 1-3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email confirmation with tracking information once your order has been shipped.

2. Shipping Methods & Delivery Times

We offer several shipping options, depending on your location:

Domestic Shipping (U.S.)

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-4 business days
  • Overnight Shipping: 1 business day

International Shipping

  • Standard International Shipping: 10-20 business days
  • Express International Shipping: 5-10 business days

Delivery times may vary due to customs processing and other unforeseen delays.


3. Shipping Costs

  • Shipping costs are calculated at checkout based on the destination, shipping method, and package weight.
  • Free shipping may be available for orders over a specified amount (check promotions on our website).
  • International shipments may be subject to additional customs fees, duties, or taxes, which are the responsibility of the customer.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your package on our website or through the carrier’s tracking system.

5. Lost or Delayed Shipments

  • If your package is delayed, please allow extra time before contacting us.
  • If your package is lost in transit, contact us at info@somamavel.com, and we will assist in resolving the issue.
  • Soma Mavel is not responsible for delays caused by the shipping carrier, weather conditions, or customs clearance.

6. Damaged or Incorrect Orders

  • If you receive a damaged or incorrect item, please contact us within 7 days of delivery.
  • Provide photos of the item and packaging for faster resolution.
  • We will work with you to replace the item or issue a refund based on our Refund and Returns Policy.

7. Returns & Exchanges

For details on returns and exchanges, please refer to our Refund and Returns Policy.


8. Contact Information

For shipping inquiries, please contact us:

📍 Address: 232 Hill Ave, Guntersville, Alabama
📧 Email: info@somamavel.com
📞 Phone: (256) 582-3013
🌐 Website: www.somamavel.com


Would you like any modifications or additional details?