Shipping Policy

Effective Date: December 25, 2024

At Soma Mavel, we aim to provide a seamless shopping experience by ensuring fast, reliable, and cost-effective shipping for all our customers. Below, you’ll find details about our shipping policy, including processing times, delivery options, and more.

Processing Time

  • Orders are typically processed within 1-2 business days (excluding weekends and holidays).
  • Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

We offer the following shipping options:

  1. Standard Shipping:

    • Delivery Time: 3-7 business days
    • Cost: Calculated at checkout based on destination and weight

  2. Expedited Shipping:

    • Delivery Time: 1-3 business days
    • Cost: Calculated at checkout based on destination and weight

  3. Free Shipping:

    • Delivery Time: 3-7 business days
    • Eligibility: Orders over $50 (before taxes and discounts)

International Shipping

  • We currently only ship within the United States.
  • For international inquiries, please contact our support team at info@somamavel.com.

Order Tracking

  • You can track your order using the tracking number provided in your confirmation email.
  • If you experience any issues with tracking, please reach out to us at info@somamavel.com or call our hotline.

Shipping Restrictions

  • Certain items may be subject to shipping restrictions due to size, weight, or legal regulations.
  • Orders cannot be shipped to P.O. boxes, APO/FPO addresses, or outside the United States.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us immediately at info@somamavel.com or call (256) 582-3013.
  • We will work with the carrier to resolve the issue and ensure your satisfaction.

Contact Information

If you have any questions about our shipping policy, please contact us: